Gristmeisters Beer Brewing Souvenir Merchandise Return and Exchange Policy
June 30th, 2023.
Thank you for your purchase. We hope you are happy with your products. However, if you are not completely satisfied with your purchase, you can return it to us for a full refund or store credit. Please note this return policy is explicit to souvenir merchandise and does NOT apply to beer sales. Please see below for more information on Merchandise return and exchange policy.
Returns
All returns must be postmarked within thirty-one (31) days of the purchase date. All returned items must be in new and unused condition with original tags and labels attached. Boxed items can be opened, but all packaging must be included.
Return Process
To return an item, place it securely in its original packaging and include your proof of purchase, then mail your return to the following mailing address:
Gristmeisters Beer Brewing Co, LLC
PO BOX 2865
Aquebogue, NY 11931
Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.
Refunds
After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.